App-po-14288 - //top\\

. It typically occurs when a user tries to view the action history or status of a document (like a Purchase Requisition) and receives the message:

: The document was submitted, but the workflow process failed to identify or route it to the next approver Rochester Institute of Technology Missing Setup app-po-14288

: Ensure the Workflow Background Process is scheduled and running. Many users find that restarting the PO Document Approval Manager via the Spiceworks Community helps kickstart stalled approvals. app-po-14288

: Ensure the Workflow Background Process is active. Many administrators schedule this to run every 15 minutes to prevent document hangs. app-po-14288