If you are using the Facebook mobile app (iOS or Android) or the mobile web version, the home page looks different. However, the logic is the same.
Facebook’s algorithm does not believe you are you. If you are logging in from a new IP address, a VPN, or a public computer, the platform assumes a hacker is trying to break in. In this case, Facebook hides the "Report a login issue" link entirely. It only shows the standard password reset. report a login issue home page facebook work