Si tienes dificultades con el proceso digital, puedes acudir a sus oficinas generales o contactarlos por los medios oficiales:
When using the online portal or requesting an invoice in person, ensure you have the following information ready: (Registro Federal de Contribuyentes). Proof of Purchase: Your ticket or delivery receipt details.
Potogas provides different billing methods depending on how you purchased your gas: Immediate Billing at Stations : If you visit any of their 13+ gas stations for carburetion or cylinder exchange, you can request immediate billing directly at the counter. Online Invoicing
If you prefer to handle the process in person, Potogas provides at their gas stations and customer service centers: Main Office/Station :
The primary way to generate your invoice is through the official Potogas website : Navigate to the section in the main menu.