The Hardware Information Does Not Match With Your Dongle Autodata [ Edge ]

Reboot your computer, run the installer again to perform a clean , and then reconnect the dongle.

: If using a software-based dongle emulator, the emulator service may not be running or is blocked by antivirus software. Reboot your computer, run the installer again to

: The software generates a Unique ID (UID) based on your hardware. If you have changed your motherboard, CPU, or even USB ports, the old license may no longer match. Find your current Hardware ID through the Device Manager or the provided UID generator in the installation folder. Update Sentinel Drivers Unplug the USB dongle. Download and install the Sentinel Protection Installer 7.7.1 or the latest version from Itasca International or official Thales/Sentinel Reboot your machine before plugging the dongle back in. Regional Settings If you have changed your motherboard, CPU, or

Restart the application to check if the hardware link is established. 2. Reinstall Sentinel/Dongle Drivers Download and install the Sentinel Protection Installer 7

If you previously had a trial or a different version installed, old registry keys might be pointing to the wrong hardware ID.

Expect to provide a remote access session (e.g., via TeamViewer) so they can manually reset the dongle’s binding table. This is often resolved within 24 hours for paid subscribers.