: If you know your current password and want to set a new one, open the app, tap (bottom right) > Account and Security Change Password iSeeVideo Dealer Portal
If you know the current password but want to reset it to default: napco dvr password reset new
For newer standalone Napco IP cameras or DVR-integrated gateways, a physical factory reset can be performed: : If you know your current password and
For more specific guidance, you can consult the Napco Security official support documentation. FAQs - Napco Technical Library open the app
Once you regain access, check if there is a "New" firmware update. Newer versions often have better recovery options (like security questions).
If your DVR has a physical (often inside the case):