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Ting-Toomey, S., & Chung, L. C. (2005). Understanding intercultural communication. Oxford University Press.

The text distinguishes between "management" (the implementation of vision and regulation) and "leadership" (the inspiration of vision and cultural change). criminal justice management and leadership: an anthology pdf

Key readings include Mary Eleanor Wickersham’s "Spotlight on Police Culture" and George L. Kelling’s "The Evolution of Contemporary Policing". Ting-Toomey, S

The anthology model is not without controversy. Reviews of various Criminal Justice Management and Leadership anthologies highlight both strengths and weaknesses. criminal justice management and leadership: an anthology pdf