The “free fix” cost her personal data and the printer.
Epson does not distribute adjustment programs to end users. They are internal service tools. Any “Ver 1.0.0 download” online is leaked, unauthorized, and often tampered with. Epson Adjustment Program Ver 1.0 0 Download VERIFIED
If you need to resolve a waste ink error, consider these more reputable options: The “free fix” cost her personal data and the printer